Why is My Linksys App Not Detecting Router?
While trying to log in to the Linksys app, sometimes you might come across an error message that says “We couldn’t find your router”. If you are also experiencing this problem during Linksys router setup or later and your Linksys app not detecting router then applying the solutions that we have discussed in this post will help you.
Linksys App Not Detecting Router: The Solution
Connect Phone to Router
It is essential that your phone is connected to the Linksys router’s WiFi while you’re trying to use the Linksys app. The app won’t work outside the local network.
- Go to the Settings app on your phone.
- Select Network & internet.
- Tap on the WiFi option and check the network the phone is connected to.
If it is not the Linksys router’s network, then disconnect from the current WiFi and select the router’s SSID from the list. We suggest you bring the phone within the router’s network reach.
Pro Tip: If the cellular data is turned on, then consider turning it off now. The network may get shifted to the cellular data if the WiFi signal is weak.
Check Router’s WiFi
Your router should be working properly so that it can provide stable internet to the phone. A spotty internet can result in the problem with the Linksys app. Here’s what you can do to ensure that the router works fine:
- Verify the router’s connection with the internet modem. It has to be secure and well intact. You should inspect the LAN cable used to join the two devices. Maybe it is loose or damaged. Fix the connection and make certain the router is well connected to the modem.
- The router as well as the modem must be fully booted up and the power supply to them has to be non-fluctuating. You can plug the device into an alternative socket to check if the current one is working fine or not.
Update the Linksys App
Go to the Play Store or App Store and check for pending updates for the Linksys app. All your app might need is an update. Getting the app updated to the latest version can also resolve such issues with the app.
Get the Router’s Firmware Upgraded
A pending firmware update on the Linksys router can also force your app to not work in the correct manner. Get the firmware up-to-date using the steps given below:
- Download the latest version of the firmware on your computer first. It is to be noted that the firmware file varies for different router models. Thus, make sure that the file that you download is meant for your router model.
- Connect your computer to the router’s internet now.
- Visit myrouter.local or linksyssmartwifi.com on a supported internet browser.
- Log in using the router password or Linksys cloud account credentials.
- You’ll reach the Linksys smart WIFI setup page.
- Select the Connectivity option under Router Settings.
- Click on the Choose File button in the Firmware Update section.
- Navigate and select the firmware file downloaded previously. Click Open.
- To begin the firmware update process, click on the Start button.
- Click on Yes on the Firmware Update pop-up box.
- Wait till the firmware update process completes. Click OK.
The firmware on your Linksys router is up-to-date now. Connect your phone to its WiFi and then launch the Linksys app. You should no longer receive the error message displaying Linksys app not detecting router.
Delete and Reinstall Linksys App
If the Linksys app still can’t detect the router, then you should delete the app from the phone and reinstall it after rebooting the phone.
The Final Note
Linksys app not detecting router is a common error that many users come across especially when they are setting up the Linksys router. If you apply the solutions discussed in this post, we are pretty sure that resolving the problem and accessing the app through Linksys router WiFi will be an easy job for you.
